Flooring Advice & FAQS
Read our flooring advice section to help you choose a new floor or to take care of your existing flooring. Choosing a new floor can be a difficult and daunting task, especially with so many products available. There may be questions that you will want to ask to help you decide on the right flooring choice for your home, decor and lifestyle.
Whether you are looking for a wood, laminate, luxury vinyl floor or would rather opt for a warm carpet or rug, our dedicated specialists are on hand to help you make the right decision according to your lifestyle, the area of the home you are updating and, of course, your budget.
Our products all have different installation processes, guarantees and durability. Click on the FAQs for each different flooring type for more information and advice. Remember, each product from the different manufacturers all differ in terms of quality, durability and the guarantee available.
WOOD FLOOR FAQS
Will I need to refinish an engineered floor?
It depends upon the thickness of your hardwood layer, but it is very rare to require your engineered floor to be refinished. With the high quality finishes that are offered and the extensive process that refinishing a floor entails, damaged areas are often removed professionally.
Can engineered wood floors be laid over a concrete floor?
Do I need to leave an expansion gap with wooden floors?
What is the best laying direction?
Can an engineered wood floor be installed in bathrooms or wet areas?
What's the best alternative to wood flooring?
Where can I have laminate installed?
When can a laminate floor be installed in a bathroom?
What are the advantages of laminate flooring over hardwood?
How do I maintain my new laminate floor?
Laminate flooring really is one of the easiest flooring types to care for. It is incredibly resilient and can be fitted in any room for a stunning finish that will last for many, many years. We recently re-fitted some 8-year old flooring in a customer’s home. They wanted to change the living areas to hardwood and as the laminate was as good as the day it was fitted we replaced the carpet in the main bedroom with their unwanted laminate at their request, and it looked as good as when we installed it new. To maintain your laminate floor we advise our customers to vacuum them regularly and use a damp – not wet – cloth to clean up any spillages. Make sure that you don’t use too much water or cleaning detergents to clean your laminate floor. The best method for cleaning is to vacuum or sweep your laminate flooring first to clear any loose dust or grit. Then spray a fine mist of water over the floor in manageable sections, and then wipe them dry making sure you don’t use a non-abrasive, clean cloth.
Why do i need to use a DPM on a concrete subfloor?
Can I use my old carpet underlay with laminate flooring?
What can I do if my floor is making noises when I walk on it?
Can a laminate floor scratch?
Why would I choose First Floors for my carpet purchase?
Will I be able to find what I am looking for in your store?
Will I find something in my budget and receive value for money?
Do you charge for estimates?
Do you offer a fitting service?
What are the delivery timescales?
What if I wish to order but not ready for a fitting date?
Do you have an after sale service?
We would like carpet on stairs and top landing but wood in my hallway. Do I have to go elsewhere for my hallway?
We only purchase environmentally friendly products - are you environmentally aware?
What are the advantages of the Vinyl Click System?
Does vinyl flooring need a subfloor?
Is vinyl a good alternative to solid hardwood or engineered wood?
What about a glue down vinyl floor?
Can I have vinyl flooring in a humid area such as bathroom or shower room?
Is luxury vinyl expensive to fit?
Can I have my carpet made into a rug?
Can I have any shape or size rug?
What edgings are available?
How long will it take for my bespoke rug to be delivered to the showroom for collection?
What is make me a rug by alternative flooring?
Visit the co-branded First Floors Make Me A Rug website.