First Floors Glasgow – Established over 24 Years!

30th May 2018

First Floors is an independent, family-run award-winning flooring showroom based in the heart of Glasgow’s southside.

At First Floors, our aim is to ensure that people see flooring as something that should be celebrated and given the same status as their walls and furnishings. We are passionate about flooring and have one of the most comprehensive ranges of carpet, laminate, luxury vinyl and wood flooring in Scotland, along with a bespoke rug service. We pride ourselves on keeping abreast of trends and ensuring that we have some the most innovative products on the market, and our great relationship with reps means that we are often the first to market these.

Last year we won Scotland’s Best Flooring Company at the The Scottish Home Improvement Awards, and are finalists in this year’s upcoming awards. We also won East Renfrewshire’s Best Small Business and this year we are up for the same award, along with Best Family Run Company and Best Independent Retailer. We also won Scotland’s Best Independent Flooring Company at the Independent Retail Awards so we are going from strength to strength!

First Floors was has been supplying and fitting flooring in Scotland for over 24 years, but our beginnings were very different to the flooring company that exists today. What began as David advertising in the press and visiting people’s homes with suitcases full of samples and working with just one fitter, has evolved into First Floors becoming one of the Southside’s largest independent retailers. It wasn’t always plain sailing to get to this point. Before we opened our premises in Giffnock (where David grew up) when the recession hit, newly married and with a growing family, David was not only selling floors in the evening but was going out and fitting them himself during the day in order to get First Floors through what proved to be a difficult time for many small, independent retailers.

First Floors Glasgow

It’s a far cry from First Floors today. We went from a one-man company to opening a small flooring showroom seven years ago, to then extending into 3,500 of retail space and finally expanding further to provide a 4,500 square foot showroom to customers in Glasgow and beyond.  One of the things that hasn’t changed from when we started (and something that has kept customers coming back and recommending us to friends) is a fabulous selection of wood, laminate, luxury vinyl, carpet and rugs (including a bespoke rug service), a children’s play area to keep families happy, full fitting service, price match guarantee, 0% finance and not to mention exceptional customer service!

To us, the customer is King. A showroom can offer the best prices, have the largest range of products and the most knowledgeable specialists (as well as the best coffee!), but if you don’t offer great customer service from start to finish then put simply, none of that matters.

We still still visit our customer’s homes, free of charge, day or night with samples and to offer advice and measure up. This service is invaluable for our elderly customers, and those with mobility issues.

We have many five-star reviews as testament to the products and services we provide to customers with varying budgets and styles.

Visit our flooring showroom in Glasgow or contact us for a quick quote.

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Customer Reviews

First Floors

Customer Reviews

Jim Hillier 1st June 2022

Absolutely Delighted with the Conduct and Quality of Work. My Wife and I decided to replace our Bedroom Carpet and lay down wooden flooring for our Hall. We noticed that there was a possible supplier for flooring at first floors shop on Fenwick Road. We met up with David and Graham and explained that we were looking for quality products for both Items. We were shown flooring possibilities from their extensive range of designs and thicknesses and soon found a product that we were interested in. We were delighted to find out that they had carpet selections at the back of the shop which surprised us; you could not appreciate the size of the place from the shop front! We chose a carpet that we thought met our specifications and were given a reasonable sized sample to take home to see how it would look in our room taking into account of our particular lighting conditions. First Floors sent out a guy to take measurements for floor, accessory fittings and carpet.
Being very happy with the proposition given to us and estimates of work completion dates and prices we went ahead with the order. Graham kept us updated with the schedule and I am happy to say that the work was carried out on time and was completed to a very high quality with which we were both delighted with.
I would be happy to reference this company for anyone who is interested in upgrading their floors or replacing carpets.

Alastair Barrie 2nd June 2022

Good selection, service and fitting.We were able to take home some samples to select the carpet that was just right for our room. There was a delay in our furniture arriving and First Floors were very accommodating in putting our fitting date back to suit. The fitting went very well indeed - couldn’t have been easier.

Olive Leitch 1st May 2022

Excellent service from First Floors. All staff including fitters have been helpful and gave a friendly professional service. My new stair carpet has been fitted very well and already received many complements

Linda McBrearty 27th April 2022

Excellent service with care. On our first visit to the showroom, David advised and helped us with our choice but never rushed us and gave us lots of confidence in making our final choice of engineered wooden flooring. Our new build home was delayed for a few months and during this time David and his team waited patiently with us until the flooring was able to be fitted! The fitting throughout our new house was more than excellent. The care and attention to detail was everything we could have hoped for, our thanks to the fitting team. We would have no hesitation in recommending First Floors, their professionalism and customer service was 100%.

Anna Smylie April 2021

Fantastic service. David gave me great advice on which flooring would be most suitable for my business premises. Within the week Steven came to fit the flooring and, as promised, was in and out in a day. Can’t recommend this local Company enough. Anna Smylie ZuZu Giffnock.

Dawn Henry November 2021

We recently purchased engineered oak flooring and carpets from First Floors. The customer service from David and team was exceptional. We had just moved home from overseas and bought a house with no floors so we did not have access to allow First Floors to measure. Theye allowed us to use our own measurements as we wanted the floors laid ASAP once we had the keys. The floor is beautiful and laid very professionally (thanks Steven). The carpets are also lovely and exactly what I wanted. The only thing I would change about the experience would be to have First Floors assess the house in advance. We have fire doors which were a problem the day the carpets were laid. This was not the issue of First Floors and it was resolved quickly. Thanks again David, we would highly recommend First Floors to anyone.

Ian and Lesley Proctor January 2022

Another Great Job Done!!
Just had our third floor project in seven years completed by First Floors once again.
Great service from David and his showroom team from assisting in the selection of materials through to arranging the installation. Chris and his team worked tidily and efficiently on the hardwood flooring with great attention to detail. Gordon who fitted the stair carpet was very professional in his work and was able to resolve some problematic details to our entire satisfaction.
Would definitely recommend First Floors.

Gavin Reid 18/08/20

We recently had First Floors install laminate flooring in our lounge and hallway and are absolutely delighted with the final result! It has been finished to a high standard with great attention to detail.

Having had a rough idea of what we were looking for, David helped find the perfect flooring for both rooms.

We were booked in quickly and kept informed throughout the process.

We would definitely recommend and use again.

Christine Sharp 23/08/20

Wee have recently had a new laminate floor laid in our upstairs hall. We are very happy with the result and feel the level of workmanship and finishing detail was excellent

Chris Milne 30/08.20

Excellent service from first point of contact. Staff took time to discuss and review options, then worked to suitable timescale based around my schedule.
Work completed on time and to a very high standard, delighted with results.