Scotland’s Best Flooring Company – Finalist!

28th July 2015

Scotland’s Best Flooring Company Finalists Announced

scotlands-best-flooring-company-finalistFirst Floors is thrilled to have been announced as a finalist in the category Scotland’s Best Flooring Company in the Home Improvement Awards 2015!

We are thrilled to have received so many votes to help us get to this point and from this point onwards, it’s really about what the judges think of our business!

So what makes us such a great flooring company? We’ve been established for over 21 years and have managed to move with the times, keeping abreast of flooring trends and innovations, showcasing some of the most unique, high-quality, well designed and manufactured flooring choices available today.

What started as an online business has grown into a fully fledged 3,500 square foot showroom with carpet, luxury vinyl, laminate, solid and engineered wood, ceramic and porcelain tiles and artificial grass on display from all major brands including Amtico, Karndean, Alternative Flooring, Harvey Maria, Ulster Carpets, Westex, Ryalux, Axminster, Mohawk, Quick-Step, Boen and much more.

We first opened our doors in 2011, with a small shop unit but soon saw the need for a great carpet showroom. That’s why we expanded into a much larger retail space to showcase all the carpet options we could.

In addition, we allowed space for a children’s play area as well as a fabulous coffee bar to help our customers, and their children, enjoy their floor-buying experience.

Not only do we have a showroom with experts in their field on-hand to offer advice, we also provide a free home consultation service, whereby we will visit our customers homes with samples, offer advice on what will work with their decor and lifestyle, and measure up for an accurate quotation. And all this with no hard sell. If you don’t want to order – no problem!

Our fitters are highly trained and qualified and are certified to work with Amtico, Karndean and the complicated herringbone design.

We have numerous five-star reviews, and although we offer floors for all budgets, one thing we never compromise on is customer service.

Finally, we are involved with local business improvement and are an integral part of the Giffnock BID helping to make Giffnock Village a successful, prosperous business district. We are helping to organise events to bring people to the area and to ensure that local people buy from local businesses.

So, wish us luck – the winner will be announced at a Gala Dinner in August!

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Customer Reviews

First Floors

Customer Reviews

Jim Hillier 1st June 2022

TrustPilot
Absolutely Delighted with the Conduct and Quality of Work. My Wife and I decided to replace our Bedroom Carpet and lay down wooden flooring for our Hall. We noticed that there was a possible supplier for flooring at first floors shop on Fenwick Road. We met up with David and Graham and explained that we were looking for quality products for both Items. We were shown flooring possibilities from their extensive range of designs and thicknesses and soon found a product that we were interested in. We were delighted to find out that they had carpet selections at the back of the shop which surprised us; you could not appreciate the size of the place from the shop front! We chose a carpet that we thought met our specifications and were given a reasonable sized sample to take home to see how it would look in our room taking into account of our particular lighting conditions. First Floors sent out a guy to take measurements for floor, accessory fittings and carpet.
Being very happy with the proposition given to us and estimates of work completion dates and prices we went ahead with the order. Graham kept us updated with the schedule and I am happy to say that the work was carried out on time and was completed to a very high quality with which we were both delighted with.
I would be happy to reference this company for anyone who is interested in upgrading their floors or replacing carpets.

Alastair Barrie 2nd June 2022

TrustPilot
Good selection, service and fitting.We were able to take home some samples to select the carpet that was just right for our room. There was a delay in our furniture arriving and First Floors were very accommodating in putting our fitting date back to suit. The fitting went very well indeed - couldn’t have been easier.

Olive Leitch 1st May 2022

TrustPilot
Excellent service from First Floors. All staff including fitters have been helpful and gave a friendly professional service. My new stair carpet has been fitted very well and already received many complements

Linda McBrearty 27th April 2022

TrustPilot
Excellent service with care. On our first visit to the showroom, David advised and helped us with our choice but never rushed us and gave us lots of confidence in making our final choice of engineered wooden flooring. Our new build home was delayed for a few months and during this time David and his team waited patiently with us until the flooring was able to be fitted! The fitting throughout our new house was more than excellent. The care and attention to detail was everything we could have hoped for, our thanks to the fitting team. We would have no hesitation in recommending First Floors, their professionalism and customer service was 100%.

Anna Smylie April 2021

Google
Fantastic service. David gave me great advice on which flooring would be most suitable for my business premises. Within the week Steven came to fit the flooring and, as promised, was in and out in a day. Can’t recommend this local Company enough. Anna Smylie ZuZu Giffnock.

Dawn Henry November 2021

Google
We recently purchased engineered oak flooring and carpets from First Floors. The customer service from David and team was exceptional. We had just moved home from overseas and bought a house with no floors so we did not have access to allow First Floors to measure. Theye allowed us to use our own measurements as we wanted the floors laid ASAP once we had the keys. The floor is beautiful and laid very professionally (thanks Steven). The carpets are also lovely and exactly what I wanted. The only thing I would change about the experience would be to have First Floors assess the house in advance. We have fire doors which were a problem the day the carpets were laid. This was not the issue of First Floors and it was resolved quickly. Thanks again David, we would highly recommend First Floors to anyone.

Ian and Lesley Proctor January 2022

Google
Another Great Job Done!!
Just had our third floor project in seven years completed by First Floors once again.
Great service from David and his showroom team from assisting in the selection of materials through to arranging the installation. Chris and his team worked tidily and efficiently on the hardwood flooring with great attention to detail. Gordon who fitted the stair carpet was very professional in his work and was able to resolve some problematic details to our entire satisfaction.
Would definitely recommend First Floors.

Gavin Reid 18/08/20

TrustPilot
We recently had First Floors install laminate flooring in our lounge and hallway and are absolutely delighted with the final result! It has been finished to a high standard with great attention to detail.

Having had a rough idea of what we were looking for, David helped find the perfect flooring for both rooms.

We were booked in quickly and kept informed throughout the process.

We would definitely recommend and use again.

Christine Sharp 23/08/20

TrustPilot
Wee have recently had a new laminate floor laid in our upstairs hall. We are very happy with the result and feel the level of workmanship and finishing detail was excellent

Chris Milne 30/08.20

TrustPilot
Excellent service from first point of contact. Staff took time to discuss and review options, then worked to suitable timescale based around my schedule.
Work completed on time and to a very high standard, delighted with results.
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